Home/Platform/Marketing Automation

Email Marketing.
WhatsApp Campaigns.
Unified in one platform.

Whether you need a high-impact WhatsApp broadcasting tool, a reliable email marketing system, or a unified multi-channel journey builder—Gaxas delivers. Launch newsletters, send bulk broadcasts, and automate customer journeys from a single, connected database. Start with one channel, or coordinate them both.

Official WhatsApp Business APIShopify & Adobe Commerce Native SyncZero List Loading Latency
Marketing Automation Campaign Flow
STANDALONE OR COORDINATED

Master your messaging across Email and WhatsApp.

Deploy standalone email or WhatsApp marketing today, or combine them to orchestrate the ultimate cross-channel journey.

WhatsApp Marketing & Support

Reach your customers on Hong Kong and APAC's highest-attention channel. Send personalized bulk broadcasts, integrate interactive action buttons, configure automated cart reminders, and hand off conversations smoothly to your live CS agents inside Conversation 365.

  • Official WhatsApp Business API integration
  • Bulk broadcast list segmentation
  • Native in-chat payment links and checkout
Explore WhatsApp Features

E-mail Newsletters & Lifecycles

Engage your audience with rich, visual storytelling. Design beautiful newsletters in our drag-and-drop editor, coordinate post-purchase onboarding sequences, trigger automated win-backs, and track absolute sales revenue natively.

  • Drag-and-drop HTML email builder
  • E-commerce transactional templates
  • Scheduled and immediate list sends
Explore Email Features
Recommended

Automated Multi-Step Flows

Break down channel silos. Create automated workflows where Email and WhatsApp coordinate. If a high-value customer doesn't open your promotional email within 48 hours, Gaxas automatically triggers a friendly WhatsApp nudge.

  • Visual drag-and-drop journey builder
  • Cross-channel condition timers & wait-states
  • Unified campaign reporting in one console
Explore Flow Builder
THE PLATFORM DIFFERENCE

Channels are just tools. Data is the brain.

Having powerful WhatsApp and Email capabilities isn't enough if they operate in a silo. Most marketing suites are completely blind to your daily operations—they don't know who just registered a warranty, who is chatting with support, or who RSVP'd to an offline event.

Because they lack a unified data foundation, their "AI" is reduced to a basic chatbot. To run true cross-channel campaigns, your team is forced to stitch tools together and manually export CSVs.

The result? Out-of-context spam, high integration costs, and AI that lacks the customer data to be useful. Agentic AI fails without a unified data brain.

The Bolt-On Way
Fragmented Data
Isolated Channels: Email unaware of WhatsApp.
Weak AI: Chatbots with zero business context.
Manual CSVs: Slow, error-prone list stitching.
Blind Blasts: High risk of spamming angry customers.
The Agentic AI Way
Gaxas Platform
Contact 360 Brain: All data natively in one profile.
Smart AI Tools: AI uses channels to execute workflows.
Native Journey: Instant execution, zero delays.
Safe Action: AI halts campaigns on active complaints.
UNIFIED OPERATIONAL DATA WAREHOUSE

Consolidate every engagement signal into one unified profile.

The true power of Gaxas isn't just sending messages. It's how every interaction across your business—from a warranty claim to an event RSVP—consolidates into the data warehouse, giving your AI the deep context needed for advanced targeting.

Sales Orders

Trigger campaigns based on purchase recency, order frequency, total LTV, or exact SKUs synced directly from Shopify or Adobe Commerce.

Warranty Registrations

Automate renewal reminders or accessory cross-sells based on active warranty tiers and exact expiration dates.

Event RSVPs

Segment contacts dynamically based on physical or digital event registrations, session sign-ups, and verified check-in data.

Customer Surveys

Trigger instant service-recovery workflows for low NPS scores, or launch VIP loyalty upgrades exclusively to CSAT promoters.

Conversation Tagging

Leverage customer intents, tags, and custom categories captured directly by support agents inside the Conversation 365 shared inbox.

Website Analytics

Track and respond dynamically to active browsing patterns, high-value product page visits, and shopping cart additions.

GOVERNED AI CO-PILOT

An AI marketing agent connected to your actual data.

Speak to the Gaxas AI conversationally to identify cross-touchpoint audiences, configure automated flows, and draft personalized content instantly.

Segment UI Screenshot
1

Goal-Driven Segmentation

Tell the AI exactly who you want to reach, and it scans your unified data warehouse to build the exact segment in seconds.

Prompt Example"Find customers who attended our 'Pro Series' event but still own the V1 model."
Flow Builder UI Screenshot
2

Cross-Touchpoint Logic

The AI translates your strategy into a concrete multi-channel automation flow, setting up delays and channel splits automatically.

Prompt Example"Build a flow to offer them a trade-in discount, starting with WhatsApp."
AI Copy Generation Screenshot
3

Contextual Activation

Because the AI knows exactly why this segment was created, the generated copy references specific past behaviors to increase conversion.

Prompt Example"Draft the message referencing their specific past purchase and event attendance."
OPERATIONAL BLUEPRINTS

High-impact campaign blueprints, built for APAC operators.

Proven automated models designed to convert on regional communication behaviors.

SHOPIFY & ADOBE SYNC

High-Conversion Cart Recovery

Recover abandoned checkouts in Hong Kong using instant, personalized messaging on their preferred channels.

1
[Trigger] Cart Abandoned

Customer abandons Shopify cart containing HKD 1,200 item.

2
[15 Minutes] WhatsApp Nudge

Send automated WhatsApp showing their exact items.

3
[24 Hours] Email Offer

Send visual email with a dynamic single-use coupon code.

4
[48 Hours] Push Reminder

App Push alerts customer that their 15% discount voucher expires soon.

WARRANTY APP SYNC

Warranty Pre-Expiry Upsell

Turn standard warranty expirations into recurring service revenue and upsell campaigns automatically.

1
[Trigger] Warranty reaches -30 Days

Product warranty approaches expiration based on registration database.

2
[Day 1] Email Invitation

Send detailed email outlining renewal benefits and trade-in valuations.

3
[Day 15] WhatsApp Reminder

Follow up with a WhatsApp broadcast with a 1-click renewal/booking link.

4
[Day 29] App Push Last-Chance

Send absolute last-chance notification to secure seamless coverage.

CONVERSATION 365 LINK

Conversational VIP Loyalty Sales

Drive immediate high-ticket campaigns for VIP segments, natively integrated with live-agent chats.

1
[Trigger] VIP Segment Request

Marketer requests high-value segment of contacts with LTV > HKD 10k.

2
[Day 1] VIP WhatsApp Broadcast

Send broadcast with dynamic fields and live CS agent action buttons.

3
[Agent Hand-off] Inbox routing

When VIP clicks "Interested", Gaxas routes to Conversation 365 inbox.

4
[In-Chat Checkout] Payment Link

Live agent assists in-chat and sends secure payment link to close sale.

FAQ

Common questions

Everything you need to know about migrating to Gaxas Marketing Automation.

Do we need to migrate our entire website or CRM to use Gaxas?
Absolutely not. Gaxas is designed on an independent app model. You can adopt Gaxas Marketing Automation as a standalone tool today, connecting natively to your existing Shopify, Adobe Commerce, or custom database via APIs.
How do you prevent our WhatsApp number from getting blocked?
Gaxas uses official, verified WhatsApp Business Cloud APIs and enforces regional sending guidelines. By targeting campaigns using Contact 360’s highly precise behavioral segments (instead of sending cold, unsegmented bulk blasts), you maintain high customer engagement scores and protect your phone number reputation.
What is the difference between Campaigns and Flows?
Campaigns are scheduled, one-time bulk broadcasts (like a holiday newsletter or flash sale announcement). Flows are automated, event-triggered sequences (like welcome journeys, birthday vouchers, or abandoned carts) that run automatically in the background 24/7.
How does the auto-coupon generation work?
Gaxas connects natively to the coupon engine of Shopify and Adobe Commerce/Magento. When a campaign or flow triggers an offer, Gaxas generates a unique, single-use discount code on-the-fly for that specific customer, and syncs it back to your checkout. This prevents coupon leaks on public coupon sites.
Does the AI make decisions without our knowledge?
Never. Gaxas adheres strictly to a "Propose and Approve" model. The Gaxas AI Marketing Agent can analyze your data warehouse and build campaign structures, but it will never execute a send, publish copy, or change workflows without the explicit click of a human operator.
Marketing Automation Demo

See how Gaxas Marketing Automation fits your channels, team, and pipeline.

Talk to our solutions team in Hong Kong. We will analyze your current tech stack, map your channels, and show you exactly how Gaxas can unify your customer data and automate campaigns that convert.

30-minute demo1:1 solution consultationNo technical background required