Platform for customer engagement and loyalty apps

Start with one app. Keep every customer signal connected.

Gaxas gives teams independent customer engagement and loyalty apps, Contact 360 for unified customer profiles, and a data warehouse for reporting, analysis, and AI. Choose the workflow your team needs now, then expand without creating new data silos.

Book a demo See starting points

Use Gaxas for WhatsApp, warranty, loyalty, booking, forms, events, and lifecycle workflows while customer context stays connected.

WhatsAppWeChatEmailShopifyAdobe Commerce
Most requested starting points
Ready to start
Start here
WhatsApp MarketingBroadcasts, journeys, win-back
Start here
WhatsApp CS CenterShared inbox with profile context
Start here
Warranty ManagementRegistration, ownership, renewal
Unified profile + data warehouse
Unified profiles, application data, reporting, and AI stay connected as more apps are added.
Contact 360Customer IDData warehouseAI context
Apps across the customer lifecycle

Choose the apps that fit your customer journey.

Contact 360 keeps customer identity unified, while the data warehouse supports reporting, analysis, and AI as more apps and systems connect.

1. Start with a real use case

WhatsApp marketing, WhatsApp CS center, or warranty management.

2. Keep customer identity shared

Contact 360 connects conversations, campaign activity, warranty records, and app data through a unique Customer ID.

3. Analyze from the data warehouse

Stream connected customer and application data into the warehouse for reporting and deeper analysis.

4. Let AI assist from real context

Gaxas AI can suggest segments, replies, campaigns, and next actions from unified customer and application data.

Conversation 365Shared inboxMarketingCampaignsContact 360ProfileWarrantyOwnershipLead OrbitRoutingLoyaltyPointsBookingAppointmentsFormsSurveysEvent RSVPAttendanceAPIsExisting stack
Proof by workflow

Make every customer action trigger connected follow-up.

One event registration can update the profile, build the right segment, prepare follow-up, and keep replies in context.

Step 1
Event Registration

Registration captured

Step 2
Contact 360

Profile updated

Step 3
Segment

Owner group identified

Step 4
Marketing

Follow-up prepared

Step 5
Conversation 365

Replies stay in context

No exported lists

Signals stay tied to the customer.

No duplicate profile

The unique Customer ID stays consistent.

No AI guesswork

Recommendations use connected data.

AI powered by connected data

Your AI is only as good as your data.

Gaxas AI works inside the workflow, with clear reasons, connected signals, and human approval before launch.

Suggest segmentsBased on sales, loyalty, forms, warranty, events, and conversation history.
Prepare campaignsDraft audience, channel, timing, and content for review.
Require approvalOperators decide before actions go live.
Gaxas AI suggestion Review required

Warranty win-back opportunity

Customers registered a product but have not purchased again.

423customers
247WhatsApp reachable
HK$8.2kavg. LTV
Build segment
Draft WhatsApp + Email flow
Recommend send time
Human approval before launchReview plan
Best starting points

Start with the use case your team needs most.

After seeing the workflow and AI proof, choosing the right starting point becomes much more direct. Solve the most important use case first, then add more workflows from the same customer foundation.

Explore all apps
Also supports loyaltybookinglead captureformseventswarehouse reporting
See your best first use case

Start with WhatsApp, CS, or warranty. Expand from there.

In a demo, Gaxas can map your current workflow, recommend the right starting point, and show how Contact 360 keeps the next stage connected.

Book a demoCompare use cases